Learn about Bright Data's residential network policy, what's the difference between immediate and full access, and how to submit your KYC
Residential Proxy Network Policy
To protect Bright Data's residential network, monitoring rules are applied to all traffic preventing customers from accessing domains outside their use case and Bright Data's network policy.
Quick Start With Immediate Access
Bright Data allows its clients to immediately use their residential network, with over 240 websites compliant with our Terms of Service. The list of websites includes all main target websites and keeps growing. In order to obtain immediate access to the smart-residential network.
When creating a Residential network zone for the first time on the 'My Proxies Page', after you click on "Add Proxy", you will be displayed with the following message:
After selecting “Yes”, two options will be presented
- Immediate access - Grants you access to 240+ websites, without having to submit KYC.
- Full access - Grants you complete and full access to use your Residential proxy. You will need to submit KYC.
When selecting “Immediate access” you will be provided with some basic guidelines that you’ll need to follow, and that’s it!
Certificate Requirement for Immediate Access
Installing our certificate is required to prevent misuse of the Residential Network. Once the certificate is installed, preventing such misuse can be done automatically - Doing so allows us to provide immediate access to the residential network without any verification process, and still remain compliant with our terms of service.
Installing the certificate can be done using the Certificate installation guidelines.
Bright Data will have access to traffic usage, i.e. web pages visited, time spent on those pages, access times, and dates. Bright Data will save this information for a limited amount of time in order to fix any performance issues, that may occur and allow our compliance team to verify the proxy usage is in accordance with our ethical guidelines.
Bright Data will not share this information with third parties, excluding scenarios where it is required in order to comply with applicable law. Learn more about our privacy policy.
Supported sites on Smart-Residential network
View the 240+ websites available with immediate access, on our ‘Immediate Access Page’
Targeting Unsupported Sites with Immediate Access
Targeting domains that are not yet a part of the immediate Smart-Residential network will result in an error message.
It can be identified that the domain is not approved yet by reviewing the x-luminati-error header response: "Requested site is not available for immediate residential access mode.
Ask your account manager to get full residential access for targeting this site."
KYC (Know-Your-Customer)
"Know Your Customer" (KYC) is a process for every customer wishing to obtain full access to his Residential proxy, and access sites not already pre-approved by our compliance team. When submitting your KYC, you’ll be asked to present and clarify your use case in order to target those sites with the Residential proxy network.
Full Access
When selecting the "Full access requires identity verification" option, you will have to submit your personal details, and specify your use case. After you’ve done so, your KYC will be submitted to Bright Data’s compliance team and will either be approved or declined within 2-3 business days.
At any point, a KYC can be submitted by choosing the "Full access requires identity verification" option.
Please note: Accessing a domain, which is not included in your approved use case, will result in the following error message:
>x-luminati-Error:Access denied: {Domain} access was blocked as it might breach Bright Data usage policy. Contact compliance@brightdata.com or your Account Manager for further assistance
If you’d like to request access to a specific domain not currently within the Bright Data network policy please contact our compliance team (compliance@brightdata.com) or reach out to your account manager and explain why accessing such a domain is required as part of your use case. Our team will be happy to assist.
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