How do I re-verify my account to clear a billing issue?

Support Account
Support Account
  • Updated

If your account was blocked, you will immediately receive an email explaining how to resolve the issue. Contact your dedicated account manager or Bright Data's compliance team at compliance@brightdata.com. To reinstate your blocked account, you will need to provide the following:

  • For non-registered companies:
    • Photo ID, driver's license, or passport
    • A photo of the flagged payment method
  • For registered companies:
    • A company registration form
    • A photo of the flagged payment method
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