How do I re-verify my account to clear a billing issue?

If your account was blocked, you will immediately receive an email explaining how to resolve the issue. Contact your dedicated account manager or Bright Data's compliance team at compliance@brightdata.com. To reinstate your blocked account, you will need to provide the following:

  • For non-registered companies:
    • Photo ID, driver's license, or passport
    • A photo of the flagged payment method
  • For registered companies:
    • A company registration form
    • A photo of the flagged payment method

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