If your account was blocked, you will immediately receive an email explaining how to resolve the issue. Contact your dedicated account manager or Bright Data's compliance team at compliance@brightdata.com. To reinstate your blocked account, you will need to provide the following:
- For non-registered companies:
- Photo ID, driver's license, or passport
- A photo of the flagged payment method
- For registered companies:
- A company registration form
- A photo of the flagged payment method