If you cannot log in to Proxy Manager, or If Proxy Manager cannot connect to Super Proxy (i.e. port status is not OK), check the following:
- Make sure that VPN is not turned on
- Make sure that there is no anti-virus or any other security software (such as 360, Norton, etc.) blocking traffic sent from Proxy Manager
- Make sure that the firewall (OS / server / any other security software's firewall) allows TCP traffic through ports 22000-25000
- If the proxy manager software is installed on macOS/ Linux server - Verify that:
- Node.js version is between 12.18.3 and 14.18.1
- NPM version is between 6.14.6 and 8.1.3
- If versions of NPM and Nodejs are not the one we're supporting - please remove them and install the versions that we specified. More information regarding Linux/Mac installation can be found at our GitHub page