Bright data Notification center allows you to connect specific webhook to different status codes and events in Bright Data.
You can set alerts for the following topics:
- Billing -> account suspension, low balance, auto recharged failure
- Compliance -> TOS violation, validation fail, new blacklist IPs
- Network health -> products service disruption
- Maintenance -> IP replacements, released IPs/gips
The following table categorizes and describes each event code.
| Category | Subject | Product | Body | Event code |
| Billing | Account suspension due to insufficient funds | Your Bright Data account was suspended due to insufficient funds. | 1000 - Insufficient funds | |
| Billing | Low balance | Your account balance is $X and nearing its limit. Please recharge your account to avoid account suspension. |
1001 - Low balance | |
| Billing | Auto recharge failed | Your payment method was declined and we were unable to add funds to your account using Auto-recharge. Please try again or use a different payment method. | 1002 - Auto recharge failed | |
| Compliance | Account disabled due to TOS violation | We detected that your account has violated our TOS (Terms of Service). Please contact our Compliance team for more information: compliance@brightdata.com |
2000 - Account disabled | |
| Compliance | Account suspension due to validation fail | Your account has been suspended because it couldn't be validated. Contact your account manager for more information <email>. |
2001 - Account suspension due to validation fail | |
| Compliance | New blacklisted IPs | We've detected requests from suspicious IP addresses that are running through your zones. We have added these IPs to your Blacklist. If you recognize these IPs, use the following API to add them to your Whitelist so they will not be blocked: curl -X DELETE "https://api.brightdata.com/zone/blacklist" -H "Content-Type: application/json" -H "Authorization: Bearer API_TOKEN" -d '{"zone":"ZONE","ip":"1.2.1.2"}' |
2002 - Blacklisted IPs | |
| Network Health | Web Unlocker service disruption started | Web Unlocker | Web Unlocker is currently performing at a lower success rate for your targeted domains. | 4000 - Web-unlocker service disruption start |
| Network Health | Web Unlocker service disruption ended | Web Unlocker | We've resolved the issue and Web Unlocker is now showing high performance for your target domains. | 4001 - Web-unlocker service disruption end |
| Network Health | Service disruption started | <Network> | Our <network> network is down. We are working on a fix and we'll let you know as soon as it's up again. |
4002 - Outage start |
| Network Health | Service disruption ended | <Network> | We've fixed the issue and the <insert_network> network is back up. | 4003 - Outage end |
| Maintenance | Scheduled IP replacement | DC/ISP | We're scheduling a change in the range of IPs in our DC and ISP networks on <insert date and time> <add link to affected list (same as in email)> |
5000 - Future IP replacement |
| Maintenance | IP replacement completed | DC/ISP | IP replacement was completed. <add link to affected list (same as in email)> |
5001 - IP replacement completed |
| Maintenance | Gips were released | Residential/Mobile | The following gips were released from your zone <add link to affected list> |
5004 - gips released |
| Maintenance | Gips were replaced | Residential/Mobile | The following gips were released from your zone and replaced with new ones <add link to affected list> |
5005 - gips were changed |
| Maintenance | Planned maintenance | <Any> | We are performing maintenance on <XYZ> that is scheduled for <insert date and time>. | 5002 - Future maintenance |
| Maintenance | Maintenance completed | <Any> | The maintenance on <XYZ> was completed. | 5003 - Maintenance completed |
| TEST | Test notification | This notification was sent from your control panel in order to test your webhook URL. If you can see this message it means it's working as expected |
0000 - Test notification |
You can also subscribe to the Network health page with your email address.
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