Billing
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Can I purchase the subscription via Amazon Marketplace?
Yes, you can do so by using your existing Bright Data account, but please mind: You will be allowed to use only products purchased via Amazon marketplace. We do not support paying for Cloud Proxy Manager via Amazon Marketplace. A...
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What happens if I process a chargeback dispute?
In case you process a credit card chargeback or bank dispute and the reason is unjustified, Bright Data will charge a handling fee of $150 per charge.
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All prices are in US dollars
All of the prices posted on our website are the US Dollar prices
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Payment verification
Bright Data maintains high compliance standards based on the principles of deterrence, prevention, and enforcement of malicious activities to ensure that our network is both safe for customers and ethical. It is for this reason tha...
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What is the time zone used for my billing cycle?
All billing calculations are made according to our dashboard timezone which is UTC+0. How this can effect your billing? You have the option to enable and disable your Zones. The time of enabling/disabling will be in UTC time theref...
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How Bright Data billing works?
A minimum monthly commitment - Each plan requires you to commit to paying a minimum amount at the beginning of every month while your account is in “active” status. This minimum commitment will set the limits for your basic usage: ...
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Can I use Bright Data without monthly commitment?
Yes! you can use Bright Data data center, ISP, residential, and mobile networks without monthly commitment.Simply click the pencil next to the zone name and adjust the plan to 'Pay-As-You-Go' Please note, in case the ip type is pay...
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How can I disable zones to control my account usage and balance?
You can easily disable any of your active zones if you want to stop using it for a while. Our billing system will not charge for days when your zones are disabled but rather only charge for the relative time they were active and fo...
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How does the Bright Data billing cycle works?
Bright Data's billing cycle starts on the 1st of each month. This means that you will be billed for your monthly account commitment automaticlly at the 1st of every month as long as your account status is active.
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How does the Bright Data billing cycle work if I am only using data-center IPs?
When customers only use data-center IPs, we calculate their cost on a daily basis. We subtract this daily cost from the current balance in your account, showing the remaining balance available for use. Costs are calculated accordin...
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What happens if I join Bright Data in the middle of the billing cycle (in the middle of the month)?
If you join Bright Data in the middle of the month, your first minimum account commitment payment will be charged on the day you join and usage will retroactively apply only to the days in which your account was active during the m...
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What is the cost for refreshing data-center IPs?
Refreshing data-center IPs will have a different cost depending on the type of IP. Refreshing dedicated data-center IPs: $0.5/refresh/IP Refreshing dedicated domain data-center IPs: $0.04/refresh/IP Refreshing shared data-center I...
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Do you have any advanced pricing plans that cover unlimited data volume?
Yes, our data-center and ISP plans cover unlimited data volume.You can contact your account manager for unlimited traffic per month plan information
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What happens when my usage goes beyond my minimum account commitment?
When you have used 85% of your account balance during a given month, you will receive an email requesting that you add funds to your account. If you do not add funds to your account, your account will continue to operate until you ...
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What if my usage in a given month is less than my minimum account commitment? Will my funds roll over to the next month?
If your account remains in “active” status for the entire month, your monthly commitment will not roll over to the next month, regardless of whether your usage charges fell below the minimum commitment.While in 'active' status, you...
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Can I limit my daily usage?
Yes. In the Zone page under the "Usage spent limit" column it is possible to limit your daily usage in 2 ways: Bandwidth(bytes) Money spent(Dollars) Once you reach your daily usage the Zone will automatically be suspended. Note t...
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What if my account is not in “active” status for the entire month?
If you have remaining funds in your balance during a month in which you were inactive, you will not lose your balance, but will be charged to bring that balance up to the minimum monthly commitment on the 1st day of the next month.
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I need my account to remain active at all times. How can I prevent suspension of my account?
To ensure that your account is never suspended, we highly recommend that you use our automatic recharging option. It can be activated in the “billing” section of your account and ensures uninterrupted service. Auto recharge starts ...
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How does automatic recharging work?
Users choose between 2 types of payment schedules: Auto-recharge at a pre-set amount: When you choose this option, you will manually set a charged amount when your balance runs low (at 25% of the configured amount). For example, i...
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Does the cost structure differ by country?
No, all countries are charged the same rate per GB.
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Which forms of payment do you accept?
We have an automated billing system that supports payments that were carried out through PayPal, Payoneer, Wire transfer or credit card.
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How do I register for payment through PayPal?
Go to the billing page click on "Add Payment Method" button and select "PayPal" as your payment method. Now you can click the "Add Balance" button, and you will be redirected automatically to PayPal.
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How do I register for payment through credit card?
Go to the billing page and click on "Add Payment Method" and select credit card as your payment method. Now you can click the "Add Balance" button and make a payment with your credit card.
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How do I register for payment through Wire transfer?
Wire transfer payments are only available after a payment of $5,000 is made. Once a payment of $5,000 is made, you can go to the billing page, select the 'Billing settings' tab and click on "Add new payment method" button. On the "...
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How is Bandwidth calculated?
The bandwidth is calculated according to the sum of data transmitted to and from the target site: request headers+request data (POST)+response headers+response data.Note that traffic used during your trial will be listed on your da...
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Do I need to sign in online to deposit the prepayment funds? What is the link and login details for this?
Yes, we send a prepayment billing request to your email which can be completed from the billing page.
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Will I receive an invoice?
Yes. On the 1st of the month, you will receive an invoice. The invoice will provide details of your previous month's usage. It will breakdown how your usage related to your minimum account commitment (and if applicable, any additio...
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How to add users to the invoice recipients list?
To add an email address to invoice recipients list, please follow the below guide Click on the "Billing" button on the Control Panels' sidebar Click on the "More ..." button on the top In the opened menu, select "Invoice recipien...
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I will not be using Bright Data on a daily basis but on a per-project basis. Do I still need to pay the entire minimum monthly commitment?
During time periods where you are not using our service, you can turn off your Zones. Billing for service will only apply for the relative part of the month when the service was active.
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How many Zones can I open in my Bright Data account?
You can open up to 50 Zones in your Bright Data account, free of charge. Each extra Zone will cost $5/month